How do I order online from a Special Order Form received in the mail?

To place an online order from a Schaum Special Order Form, please enter the source code from the order form on shopping cart page when prompted for a Promo Code. Your discount will be calculated online starting in April 2005.

Orders that exceed the quantity limit or include product numbers that start with "45-" will be adjusted at our main office to conform to the terms of the offer. We are sorry, but discounts cannot be applied retroactively.

Our new, improved web store will send you an automatic email confirmation. Any adjustments made in the office will not exceed the amount shown on the confirmation page and you will be notified by email of the corrected amount. Special pricing is only available for credit card orders.

My order was not accepted after I entered my credit card information.

For your financial security and to combat internet fraud, our web store checks your credit card information against your name and address. Your billing address must match the billing address for your credit card or your credit card company will not approve the purchase.

To ship your package to a different address, enter that information under Shipping Address.

Why did I get 2 emails for one order?

When you place an order, your credit card will be "validated," your order amount will be "reserved" by your credit card company, and you will receive a confirmation email. You will receive a second email when we process your order in house and your card is "charged."

If items are out of stock, you will not be charged for them until they ship. And there are no additional shipping charges for back-ordered items when they release.

Do I have to pay by credit card?

To order online, you will need a Visa, MasterCard or Discover Card. However, we will gladly take your order by mail or phone as well. You can print out your order form and mail it with a check or money order made out to Schaum Publications (in U.S. funds) to: Schaum Publications, Inc, 10235 N Port Washington Rd, Mequon, WI 53092 USA. Or call us toll-free at 1-800-786-5023.